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Storage & Servers



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S N E A K   P R E V I E W  
Xdrive Plus Xdrive

  February 20, 2003
  By Steven Schuchart Jr.


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When Xdrive called me, I was surprised the company was still around. The storage service provider market crashed a few years ago and I thought Xdrive was deader than the butterfly on the front bumper of my aunt's Buick. But, after weathering some financial trials, Xdrive has emerged with a competitive, secure, controllable, affordable file-sharing utility that presents minimal headaches.

The Xdrive service works on the premise that you need to share data but lack an easy way to do it. It lets you share large files from a link independent of your network--no more crashing your recipient's e-mail program or clogging the e-mail server and Internet connection.


Xdrive would be a boon for a sales department that needs to exchange data and quotes, an engineering department that wants to transfer large CAD files, marketing people who need to move customer data, an IT department that wants to issue software updates or presenters who need to share PowerPoint files. In all these cases, the size of the files may exceed company limits for e-mail attachments, and homegrown solutions to this problem are lacking: FTP sites are impractical and present a security risk, and Web sites can provide some of the needed functionality but require constant monitoring for new content. Furthermore, it would take many IT labor-hours to duplicate Xdrive's ability to expire shared files after a predetermined length of time.

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Xdrive technicians set me up with a workgroup account that includes 1,875 MB of storage and a maximum of 25 users, and costs $99 per month. You can connect to Xdrive using the simple Microsoft Explorer-like Web interface or via the drive-mapping feature in all Windows clients. I logged in from Network Computing's Green Bay, Wis., Real-World Labs® as the administrator and established accounts for everyone in the lab. I set user names, e-mail addresses, starting passwords, amount of space allocated, employee numbers and employees' first and last names. Xdrive automatically e-mailed each person with an account, divulging his or her password and user name, and instructions on where and how to log on.

Control Basics

The administrator can import new users from a comma-delimited CSV file to the Xdrive subscription. The service offers three reports: a list of inactive users, a list of users' disk quotas and the percentage of disk space used, and the number of purchased seats used and how much purchased space has been allocated. The administrator can set lockout features, such as the acceptable number of failed logon attempts before a user is locked out and the duration of the lockout.

The first page a new user will see after logging in shows a list of folders the user shares, the amount of available storage and a handy tip of the day. To access or share a folder or a file within a folder, the user proceeds to the online drive. The clean, easy-to-use interface includes an action button bar at the top of the screen with the option to upload a file to your Xdrive server or create a new folder. A simple, level-based menu on the left of the screen offers a directory to the online drive, address book, shared items, my account, search and help features. You can open the Windows-like directory under "online drive" to view the shared folders; they also appear on the main screen, as do any stray files that haven't been put into folders. If you click on the folder or file from the main screen, you can move, share, view, rename, delete or change the properties of that folder or file, provided you have permission.

From the user profile interface, a user can change his or her first and last name, phone number, default language, default signature and password. Each user has an address book that lists the other Xdrive users in the workgroup assigned by the administrator. The user can add contacts or create groups for easier mailing as well. The address book, however, cannot be shared between users or accessed by the admin.

To share files or folders that you've already saved in the Xdrive service, select the file you want and click the "share" button on the main toolbar. Then choose one of your saved contacts, a unique e-mail address (not an Xdrive user) or multiple recipients in any combination. Recipients outside the Xdrive service can be added to the address book. They will receive an e-mail with a link to a downloadable version of the file. Other Xdrive users also receive an e-mail but will have the file in their shared-file section.

Good
• Easy to use
• Competitive price
• Low maintenance

Bad
• Lacks security auditing
• Limited search function
• No virus scanning

Product Info: Xdrive Workgroup, starts at $99 per month; Xdrive Plus, $4.95 per month. Xdrive, (310) 586-7115. www.xdrive.com
When you initiate a share you choose attributes such as read only, write only, execute, modify and share. You can change these attributes only if you're the initiator of the share. There's no accounting log, so your group members who share edit rights need to be careful not to override each other's changes.

You determine how long the shared file should remain viewable to the recipients. The default setting is for seven days but you can make it from one hour to four weeks. You can also choose to make files available in secure encrypted mode or fast mode, customize a small message to the recipients, add a signature or send the message with your default signature.

Users can search for files using file names and partial file names but not using content clues. Xdrive will keep track of recent searches during the current session, but the log goes away at log out. In the future, I hope Xdrive adds the ability to search based on content inside Microsoft Word and other text.

Steven J. Schuchart Jr. covers storage and servers for Network Computing. Write to him at sschuchart@nwc.com.

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