Network Computing | 1514 Table of Contents

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Branch Office Management | IT Central
By Richard J. Brown
It takes a strong command center to effectively manage your remote sites. Whether you have one branch or 1,000, there's no substitute for proper planning. We'll get you started by sharing best practices.

Review: Remote-Site Management Products | Technologies Bridging the Gap
By Richard J. Brown and Gerard R. Sheehan
Availability of local support is one of the biggest challenges to remote-site management. We examine two technologies essential to supporting those sites--network protocol analyzers and remote-access and control software--and compare commercial products with their open-source counterparts.

Review: Session Initiation Protocol Phones | The Low-Cost SIP Phone Challenge
By Peter Morrissey and Delwyn Lee
The cost of voice-over-IP phones is beginning to drop, thanks to widespread adoption of Session Initiation Protocol. We tested three budget-priced SIP phones. Find out which one got our top grade for its performance, voice quality and features.

Workshops

How to Make Mac OS X Do Windows | Apple of Your Windows Eye
By Michael J. DeMaria
Discover how new tools and features in the enterprise-friendly OS help you integrate your Mac users' workstations into your Windows environment.

Centerfold: 2004 Olympics IT Team Readies Active Defense | Going for Security Gold
By Kelly Jackson Higgins
Find out how lessons learned from the 2002 Winter Olympics helped the Olympic Incident Response Team plan security strategies for the 2004 Summer games.

Sneak Previews

Castle Rock Computing's SNMPc 7.0 | Back to Basics
By Ian Brown
Finally, an easily installed and configured network monitoring application that delivers.

PolyCom's VSX 3000 | All-in-One Videoconferencing
By Michael Kuszczak-Bielecki
Its small footprint and good, low-bandwidth performance are a plus. But not everything is picture perfect.

Peregrine's ServiceCenter 6.0 | Answering the Call
By Bruce Boardman
Organizing your helpdesk has become easier. But could support issues slow down problem solving?

Departments

Last Mile
Edited By Bradley F. Shimmin and Tim Wilson
This edition: Top 11 things SpongeBob could teach us about IT. Also, play the Logo Game, and Pizza Boxes for your laptops.

Quick Takes
By NWC Editors
This edition looks at Highwall's Rogue Detection System 2.0, Array Networks' Array TM-X, Logicube's SonixR and StorageTek's Backup Resource Monitor Software.

Letters
By NWC Readers
Richard Radcliffe thinks that times may be changing for Microsoft, thanks to credible competition from Linux systems.

Columns

Down to Business: Offshore Outsourcing Isn't Inevitable | "Far" Isn't Always "Better"
By Rob Preston
The best companies are the ones that think globally, but act locally.

Industry Insights: Intel, AMD and the Enterprise Chip War | Who Will Win?
By Mike Lee
When it comes to Intel's Itanium and AMD's x86 architecture, both companies are taking chances but also facing high hurdles.

The IT Agenda: Battling Targeted Trojan Spoofing | Trojan Terror
By Jonathan Feldman
While e-mail and antispam vendors try to fix SMTP, we must take action ourselves. Here's what you can do.

BuzzCut: Microsoft's Settlements--Not the End? | Pays, But Won't Change Its Ways
By Jonathan Feldman
With Microsoft making payments in its various antitrust cases, some see this as an end to the company's legal battles. Not so fast.

BuzzCut: Switch Vendors Join the Security Battle | The Fight to Reclaim Bandwidth
By John R. Vacca
Enterprises fighting traffic-based attacks have a new line of defense.

BuzzCut: Java Open-Source Debate Continues | Sun in the Hot Seat
By Richard Hoffman
Once again, Sun's officials find themselves pressed to make Java an open-source technology.

FUDBusters: ITU Claims Spam Defeated in 2 Years
By Tim Wilson
The Union says that, with the help of regulators and software makers, Spam could be defeated in 24 months. In the meantime, we've got a bridge to sell.

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